Credit and Customer Services Executive Development Program

In the Executive Development Program for Macy's Customer and Credit Services, you'll be responsible for managing a function or specific area within an assigned department. You'll learn to communicate standards and expectations, monitor and evaluate job performance, implement employee training programs and recommend policy/procedures to maximize effectiveness and customer satisfaction.

What you have the opportunity to do

• Directly manage associates, including supervisors
• Interview, hire and train employees
• Evaluate employee performance and reward achievements
• Plan, forecast and control staffing/budget needs
• Respond to and resolve customer or vendor issues
• Make a presentation to the executive board

• Bachelor's degree with solid academic record, all majors welcome
• Excellent interpersonal skills
• Strong analytical skills