Get to Know Us

Founded in 1994, Macy's Logistics and Operations performs a wide range of logistics and distribution functions for all Macy's and Bloomingdale's retail divisions.

The primary responsibility of Macy's Logistics and Operations is to ensure the efficient and timely flow of goods to the selling floor of the company's stores - delivering the right merchandise to the right locations at the right time. To this end, the division operates small-ticket and large-ticket distribution centers, coordinates transportation and shuttle deliveries, and handles vendor returns and merchandise liquidation.

Macy's Logistics and Operations also delivers merchandise, primarily furniture and other large-ticket items, to customers' homes, and fulfills Internet and catalog orders.

To support these initiatives, Macy's Logistics and Operations is aggressive in identifying and implementing logistics systems and new technology, as well as working with vendors to maintain high standards for the company's supply chain.

The division strives for continuous improvement in people, processes and technology to reduce supply chain and logistics costs, while simultaneously working to enhance service, speed and accuracy.

In 2001, Macy's Logistics and Operations was among the first operations in the retailing business to adopt Six Sigma quality improvement techniques to create and drive a focused culture, expand operating capabilities and improve processes.

A leader in EDI (electronic data interchange) with vendors, Macy's Logistics and Operations maintains state-of-the-art material handling systems in its distribution centers. It is considered a current leader in pursuing the benefits of RFID (radio frequency identification) technology to help speed the flow of goods through distribution centers and other facilities.

Macy's Logistics and Operations is headed by President Peter Longo. Longo was named president of Macy's Logistics and Operations in January 2000 after serving as the division's executive vice president. He is a Macy's, Inc. veteran who first joined the company in 1973 at Bloomingdale's.

Some things about a company you just can't really know until you talk to people on the inside. Enter our virtual world and get a behind-the-curtain peek inside life at Macy's Logistics and Operations. What you really want to know is simple - how do the people who live and breathe retailing and who drive our business every day think and feel about their career at Macy's Logistics and Operations?

So we've talked to our people from throughout various job functions, requesting four of our employees to share their experiences with you. We've asked the tough questions to get to the heart of what you really want to know. And they talked, openly and candidly, about how they joined the company, how they feel about their work, and what they see in the future.

The associates you will meet in the spotlights below work in a variety of disciplines ... bring different perspectives to the table ... come from diverse backgrounds ... and have unique histories with our company. In the details, their stories are very different. But in the overall Macy's Logistics and Operations experience, they are strikingly similar.

Here's what our people had to say ... in their own words ... about their career at Macy's Logistics and Operations.

Click on any one of our featured employees to get their full interview.

	Beth Director, Operations "When you work in a company this big there are so many places to go and so many different avenues to pursue. Be open to that, work hard and don't be afraid to take risks and expose yourself to new things."
	Wayne Director of Operations "Get involved with the process from the ground up and work hard. This is the kind of company that rewards people for working hard."
	Carol Director and Six Sigma Black Belt "I started out at this company as a temporary worker and through the training that they have provided, I have taken my career to levels that I never dreamed of achieving. I never thought I would be a director and now I have been promoted to the second highest seat in a facility. It makes me feel really proud of what I have accomplished and grateful for the training they provide."
	Beth Group Manager "You need to be flexible and open to change in this business. Don't be afraid of new ideas and new challenges that may come up. Our business is so dynamic that you have to be ready for anything."
	Kelly Operating Vice President "This is a really strong company and the people that you associate with and meet here are some of the most knowledgeable people in the industry. As you get to know co-workers, bosses, and people that report to you, you're making lifelong friends."
	Calvin Vice President "I joined the company right out of college because I like retail and the opportunities it presented to me. I have stayed because I like challenges. In this position, new challenges come every day and our environment nurtures both personal and professional growth and opportunity."
	Linda Operating Vice President, Furniture and Bedding "I wasn't necessarily looking for a 'corporation with a conscience' but I am certainly glad I wound up with one."
	Kalandra Manager College/Training "I enjoy getting out to different facilities and meeting new employees as well as being a part of their executive development from initial recruitment through their progression with the company."
	Victor OVP - Transportation "The company's formal training is very good, but I feel that the people I come across on the job have provided the best training. I've found someone every step of the way to lean on and show me the ropes."
	Vicki VP - Planning "I had a lot of trust from senior management that gave me confidence to take on this position."
	Chatika Accounts Payable "The more exposure you have within any company to all it's facets, the more marketable and resourceful you are."