Get to Know Us

Nothing in retail today happens without technology.

From advanced in-store register systems to sophisticated data management to the burgeoning online marketplace, the Macy's Systems and Technology serves as the technology hub of Macy's, Inc. - creating, gathering and directing millions of pieces of data that come together to form valuable management tools.

Driven by a mission to produce leading systems that will meet and exceed the needs of our customers, Macy's Systems and Technology helps set the pace in retail technology. We provide an integrated line of high-performance retail, e-commerce and data warehouse systems that allow Macy's, Inc. to serve its customers, manage its internal processes and track information in more ways and less time than ever before.

We employ a careful mix of Internet, wireless, client/server, midrange, and mainframe technologies. And with two major online selling sites (macys.com and bloomingdales.com) to support, Macy's Systems and Technology's scalable architecture continually improves the company's ability to process high-volume transactions and to handle high-speed order fulfillment. As technology continues to evolve in the days and decades ahead, we are charged and challenged with interpreting the latest electronic advances into solutions that are right for Macy's, Inc.

Macy's Systems and Technology is a truly national organization. Our headquarters is in Duluth, Georgia (north suburban Atlanta), home to senior management, a large staff of technology professionals and much of the hardware infrastructure for company's systems. In addition - in order to serve our division customers promptly and efficiently - we place field representatives and technicians at all Macy's, Inc. stores and operations around the country. These associates handle all systems issues that arise, including hardware and software troubleshooting, point of sale terminal repairs, and support and maintenance of telecommunications systems.

Some things about a company you just can't really know until you talk to people on the inside. Enter our virtual world and get a behind-the-curtain peek inside life at Macy's Systems and Technology. What you really want to know is simple - how do the people who live and breathe retailing and who drive our business every day think and feel about their career at Macy's Systems and Technology?

So we've talked to our people from throughout various job functions, requesting some of our employees to share their experiences with you. We've asked the tough questions to get to the heart of what you really want to know. And they talked, openly and candidly, about how they joined the company, how they feel about their work, and what they see in the future.

The associates you will meet in the spotlights below work in a variety of disciplines ... bring different perspectives to the table ... come from diverse backgrounds ... and have unique histories with our company. In the details, their stories are very different. But in the overall Macy's Systems and Technology experience, they are strikingly similar.

Here's what our people had to say ... in their own words ... about their career at Macy's Systems and Technology.

Click on any one of our featured employees to get their full interview.

	Jose Regional Manager "Our work environment is unique - it is causal and upbeat. My staff is a good group of people that are focused on doing a good job. Although at times it is stressful and very fast-paced, we work together and find solutions as a team."
	Daisy Senior Analyst "The function of my job is to be the in-between person for the technical side and the business side. I figure out what needs to happen on the business side, what is possible technologically, then try to merge the two."
	Subhankar Analyst II "Every day when I wake up in the morning I want to work, because every day is a challenge and every day I accomplish something."
	Delano Senior Analyst "I was the development lead for the new bridal registry. When that project was first rolling out, there were a lot of challenges. It was a new technology and the team I was responsible for had minimal web development experience. I had to bring them along and teach them the new technology. It ended up being a very successful implementation."
	Robert Senior Technician "The training has benefited me by giving me the ability to quickly diagnose and resolve many issues without having to ask anyone for assistance. I'm able to take what I have learned and apply it to not only my daily tasks here at work, but also at home where I can help my friends and family with similar problems or issues."
	Aaron Senior Analyst "When new projects come up, I might need to learn more about a specific item. Whether it is something infrastructure or technology related, I am able to take a class and learn more about that prior to kicking off the project."
	Julia Manager of Network Security "I came from a small project management background and Macy's Systems and Technology gave me the opportunity to manage and oversee some large projects. I knew that it would give me a lot more project management experience across different technical arenas. I have stayed because I really enjoy what I do and the people I work with."
	Kaivailya Operations Analyst I "There is no expert here. The retail world is always changing and everyone has to change with it ... (Mine) is a challenging position, which is good because I get very bored if I am not challenged. It's great that I have a new task every day and it is a continuing learning experience."
	Kit Operations Analyst I "In my time at Macy's, Inc., I have yet to view any gaps in my growth and development. The training is a never-ending process."